Guest Experience


In a business where 50% of your revenue comes from 15% of your customer base, it is important that your restaurant treats every customer like family. To accomplish this we focus on tools such as server training and local search visibility programs that help you do the following:

  • Acquire new customers and recognize them as first time guest.
  • Train your staff to make the dining experience special for the customer.
  • Solicit customer feedback and encourage positive reviews on sites like Yelp and TripAdvisor
  • Keep in touch with the customer utilizing effective Loyalty Programs.

For a “Free” 30-minute initial consultation on Guest Experience, contact Joe Welsh at 888-890-9492 x 101