October 2012 Articles

Do You Have Time for Restaurant Marketing

It’s mid-October and the leaves are falling. Some parts of the country have already seen the first snowfall. You know what this means, your restaurant is entering into the busy season with the upcoming holidays. Great News… maybe. Are you prepared to do everything that needs to be done? This is the time of year […]

Gaining Customer Loyalty

Why do customers keep coming back to your restaurant? What do they like about your restaurant? What do they not like about your restaurant? Three very basic questions that every restaurant owner needs to know the answers to. This is the essence of the Guest Experience.  These questions answer the most basic parts about your restaurant […]

Does Your POS System Make Money For Your Restaurant?

There are many tools that can be used to help you increase profits in your restaurant. One of them is your POS System….. do you use it? As I work with restaurant owners I found many situations where there may be no POS system in the store to help a restaurant, or the owners do […]